Click the site links to see all reviews
Great an friendly very helpful good service an Elidais awesome
Excellent service. We bought a 28.7 ft trailer from lens. Loved the way we were treated They hooked everything up and showed us how to work everything too. Such excellent customer service. Told us any trouble come back anytime. Would recommend lens to everyone. Our trailer is amazing:)
They had the part we needed for the trailer and helped us put it together. Great place, great staff.
All trailers were open for viewing. We were able to look at our leasiure with no sales interruption. Friendly, knowledgeable staff. No pressure sales evident there. Thanks.
Very knowledablw
I had a great experience with Len's RV! Craig was kind enough to give me a very thorough virtual walk through of a camper by video call. It's like I was there checking it out in person. Very knowledgeable and friendly. Thanks!
Purchased a new Jayco in October 2024 and dealt with Craig. Living three and half hours away in Quebec the sale was finalized over the phone and details worked out in 15 minutes. Picked up unit two weeks later with clear communication in the process. Great experience throughout 👍
We have been taking our 29' travel trailer to Len's RV for winterizing and servicing for the past 3 years. They provide an exceptional customer service experience, great scheduling, work and answered all questions or concerns we had. Thank you to Elida and their crew.
Excellent help sourcing parts for an old pop-up trailer
My wife and I are looking into purchasing a travel trailer and stopped by to see if there was one that appealed to us. Craig (the sales representative) was great to deal with. From our interaction with him, I would recommend this location to others.
A huge thank you to, Rick, Elida, Barbara, Gary, and Shawn at Len’s RV. We just bought a new Jayco 22mls and couldn’t be happier with the professional expertise of all the staff we received . Everyone was incredibly supportive and friendly throughout our process. We cannot recommend them highly enough, once again thank you all so very much.
I would recommend lens Rv excellent customer service, Craig was an exceptional sales representative, We definetly will be be back.
Friendly, helpful staff and a good supply of RV bits & pieces. What they don't have, they are happy to order for you. Good selection of RV trailers for sale and a professional service department.
Craig is very knowledgeable and helped us so much, excellent advice!
We had the pleasure of dealing with Mark and Rick when we upgraded our family Rv. The professional service we got made this such a pleasant experience. Mark was very helpful and very honest and this motivated us to drive 3 hours from Ottawa to make the deal. We truly recommend Len's RV, such professional and honest service is hard to find. Cheers, Eli.
This is our 3 rd trailer from Lens RV. Small RV trailer sales and service. We have never been disappointed with them. If you are looking for a Jayco dealer or other trailers this is the place to go. Highly recommend them:
I had an amazing experience at Len's R.V. in Brighton, ON, thanks to the exceptional assistance from Craig. He went above and beyond to help us choose the best RV for our needs. Craig's knowledge and expertise were evident as he patiently listened to our requirements and provided valuable insights. What impressed me the most was Craig's dedication to ensuring a perfect match between the RV and our truck. He stayed late to carefully assess our vehicle and made sure we had the right combination for a safe and comfortable journey. His attention to detail and commitment to our safety made us feel confident in our choice. Throughout the process, Craig's friendly and helpful demeanor made us feel valued as customers. He took the time to answer all our questions and provided us with thorough explanations of the RV's features and functionality. We left Len's R.V. feeling excited and well-prepared for our upcoming adventure. I highly recommend Len's R.V., especially if you have the opportunity to work with Craig. His dedication, knowledge, and exceptional service truly made our experience memorable. Whether you're a seasoned traveler or new to RVing, Len's R.V. and their team, led by Craig, will help you choose the perfect RV for an unforgettable journey.
Friendly and knowledgeable staff, great service.
Was welcomed by sales person Mark Mayhew with a smile and hand shake. Made me feel welcomed. Mark took me to every until I wanted to see based on my personal needs also showed me a few more. Mark never pressured me to buy ar up sale me. I was very comfortable. I left with lots to think about. I received 1 call mid week just to check if there were any questions I had. I drove back out the next weekend was treated the same way. Revisited some trailers and shown one that had come in used as well. Made my decision without feeling any pressure. I feel I was treated with respect from the start to then end of the process of purchasing my trailer. Never pressured in any way. I would highly recommend Lens RV and Mark Mayhew as a sales rep. Now the family adventures and memories can begin. Regards. Guy W.
We purchased a brand new Jayco RV from Len's RV this spring. The service and sales department were outstanding. I can not say enough about the professionalism of Rick, Craig, Alita and the entire Len's team.
Great place with good people.
Len's RV is simply the most helpful & generous RV experience we have ever had New to RVing with our Prolite 12V the mechanic (so sorry I do forget your name!) pointed out to us our trailer hitch was installed. upside-down - that would be since picking it up in BC the year before. Generously stayed past closing to fix it along with the sales person (sorry, it has been months, and I do forget your name as well). Amazing service and didn't make us feel stupid. Highest recommendation, months later but no less heartfelt. Thank you!
Len’s RV was absolutely wonderful to deal with they are all knowledgeable and very much making sure they are pointing you in the right direction for your safety as well. Craig asked us all the questions they we had and answered them all and not just trying to sell a trailer. I highly recommend them .
From the start, when I sent a message to Lens RV, Craig Stevenson has been our rep, but more than that, he was there to help us find what was best for us. He asked the questions and did the research for us. So happy to buy a JAYCO trailer from him. Highly recommend Craig, and Len’s…a pleasant experience. Now bring on camping season!!
Experienced, friendly staff. No pressure sales people. Great place to fulfill your dreams.
Excellent friendly knowledgable staff, with competitive prices. Go here when you need parts for your RV. You won't be disappointed.
Our trailer broke down on the 401 while on our way to the East Coast. I called Lens but they were unable to fix it. Their staff went out of their way to help us and made an appointment with Sweets Rv who promptly fixed the problem and set us on our way. Thanks for taking the time.
I believe they are trying hard to get our camper fixed. I will rerate them when it gets completed.
I just recently purchased a 2022 265RLS from Len's and was completely impressed with their professionalism and commitment to customer service!
Just purchased a camper from Lens and was very impressed with the service and how quickly we were able to close the deal and get our camper home! Mark and Rick were nothing but accommodating and made for a very seamless process. Would definitely recommend and will definitely be going back!
Thay are very helpful
Great parts department. Helpful staff, parts in stock. Got my old Coachman up and running again.
Very helpful.
A country vibe but with all the modern equipment needed by RV'ers. Friendly helpful staff, safe shopping for parts. Trailer sales and service as well. Easy to find, easy parking and nice people make a good place for parts. Can't speak to the sales or service side, but they carry Jayco trailers, which have a good reputation. As my grandson said, there's a thousand moving parts inside a big moving part. What can go wrong? Glad to find Len's RV.
Rick was friendly and gave good advise re best trailer choice.
Thanks to Cam for excellent service and taking the time to explain things to two inexperienced folks. We didn't end up getting anything but I'd recommend this place to others because they stress good customer service.
5 months of phone calls between myself, OWASCO and Jayco to figure out how to deal with a major recall on my trailer with no resolution dealt with in 5 minutes and a friendly voice at Len's RV. Ordering parts for me and recommended a mobile tech in the area. Next time I want to spend $50,000 on a trailer I know where I will be taking my business and it won't be OWASCO. Thank you Len's for your great customer service!!!
Very friendly highly knowledgeable staff. Large Jayco trailer selection.
Always great service as usual.
In March 2020 just before the onset of the global pandemic we purchased our Jayco JayFlight from Lenns RV. We were consistently surprised by the smooth transaction despite the fact that there was many barriers in place with respect to COVID19. The sales team at Len’s RV was quick and efficient in dealing with any concerns we had with respect to our trailer purchase and finalizing the sale. Our trailer purchase did not go off without a hitch but we are happy to say that lens RV immediately took action to repair, replace and correct any issues that we had. We had immediate service on site when needed and nothing but our best interest at heart. We would recommend anyone to purchase their RV from Len’s RV as their customer service, attention to detail and willingness to help us out was top notch. Kelly and Tim
Found the part I needed and not too expensive.
Very helpful staff was a great store some prices were a bit much when they are 6x cheaper at other stores but most rv equipent was on par for prices
Friendly staff, had a good conversation with him.
Friendly staff very helpful over the phone and in person had what I needed good selection of parts for RVs good location.
I just went and signed the paperwork for my 2020 Jayco Jay Flight and I couldn’t have been anymore impressed with how Lens RV has handled the financing/approval process. From day 1 I have had nothing but positive things to say about this dealership and I look forward to picking up the trailer this coming May! #dreamcometrue
Knowledge friendly staff.
Good sales guy. Really knowledgeable.
Had a wonderful experience with the sales manager Rick. He was extremely knowledgeable and helped my family find the perfect trailer for our needs. Great selection, great pricing...will definitely recommend this RV dealership to anyone!!!! 5 Stars
Very helpful
Had the required RV parts I required.
(Translated by Google) Super service even if we only wanted to look at his selection of RVs. (Original) Super service selv om vi kun ville kikke på hans udvalg af rv.
Cameron's knowledge and helpfulness was most impressive!
Really nice person on the desk and she was very helpful
Rick, Elida and the rest of the team go above and beyond to help you out. After sales service is top notch. I highly recommend Lens RV.
Sales staff very friendly and informative.
Just purchased a trailer from them, see Scotty he's great!
Everyone is very professional. Didn’t feel pressured at all. Financing was easy. We would highly recommend Lens RV.
Great store for trailer &RVs.
Unbelievable place to buy an RV from amd service is so good.
After sale service is #1
Incredible sales and service team! We trusted our lifelong investment to Alida in service and she never fails us in completing the work quickly and completely.
Very nice folks!
During a cross Canada trek from B.C., we were in desperate need of help with our RV. Cameron, the owner and staff went above beyond to fix the issue for us. Amazed by their kindness and generosity. "Thank You!"
Great advice and great help, Cameron stayed extra late to show us inside trailers to purchase
Friendly knowledgeable staff that want you to enjoy RV'ing.
The best place to buy a Jayco. We just bought our third. Rick and his team are great. Knowledgeable and honest.
Great an friendly very helpful good service an Elidais awesome
Excellent service. We bought a 28.7 ft trailer from lens. Loved the way we were treated They hooked everything up and showed us how to work everything too. Such excellent customer service. Told us any trouble come back anytime. Would recommend lens to everyone. Our trailer is amazing:)
They had the part we needed for the trailer and helped us put it together. Great place, great staff.
All trailers were open for viewing. We were able to look at our leasiure with no sales interruption. Friendly, knowledgeable staff. No pressure sales evident there. Thanks.
Very knowledablw
I had a great experience with Len's RV! Craig was kind enough to give me a very thorough virtual walk through of a camper by video call. It's like I was there checking it out in person. Very knowledgeable and friendly. Thanks!
Purchased a new Jayco in October 2024 and dealt with Craig. Living three and half hours away in Quebec the sale was finalized over the phone and details worked out in 15 minutes. Picked up unit two weeks later with clear communication in the process. Great experience throughout 👍
We have been taking our 29' travel trailer to Len's RV for winterizing and servicing for the past 3 years. They provide an exceptional customer service experience, great scheduling, work and answered all questions or concerns we had. Thank you to Elida and their crew.
Excellent help sourcing parts for an old pop-up trailer
My wife and I are looking into purchasing a travel trailer and stopped by to see if there was one that appealed to us. Craig (the sales representative) was great to deal with. From our interaction with him, I would recommend this location to others.
Loading...